Please read these terms carefully before using our website or services.
These Terms of Service ("Terms") govern your access to and use of the Booked2 website and services, including our Google Ads management and AI-powered lead qualification and quotation booking services ("Services"). By accessing our website, booking a call, or signing up for a plan, you agree to these Terms.
Booked2 provides done-for-you digital marketing and lead management services for contractors and home service businesses, offered on two monthly plans:
Each plan is also available on an annual billing option at a discounted effective monthly rate, paid upfront for the year. Specific plan inclusions, pricing, and current promotions are described on our Pricing page and may be updated from time to time.
The monthly or yearly fee for our Services covers our strategy, setup, management, and technology. It does not include the cost of advertising spend on Google Ads or any other advertising platform. Advertising spend is billed separately, directly by the relevant advertising platform, and remains under the client's control and account.
Services are billed monthly or annually in advance, depending on the billing option selected at signup. By providing payment information, you authorize Booked2 to charge the applicable fees on a recurring basis until you cancel. There is no setup fee for either plan.
This is a month-to-month program. You may cancel your subscription at any time by notifying us before your next billing date; cancellation will take effect at the end of your current billing period, and you will not be charged again after that period. Clients on annual billing who cancel mid-term may request proration for the remaining unused portion of their term, at Booked2's discretion, as described in our onboarding agreement.
We aim to have your Google Ads campaigns and AI lead qualification & booking system built, tested, and live within 14 days of your onboarding call, provided you supply the information and access we reasonably request in a timely manner. If your system is not live within that window due to a delay on our part, your first month's service fee will be waived. This guarantee applies to our Services and does not extend to advertising spend, third-party platform issues, or delays caused by incomplete or late information from the client.
To deliver our Services, we may need timely access to accounts, brand assets, calendar access, and accurate business information. Delays in providing this information may affect our ability to meet timelines described in these Terms.
Our Services include automated messages sent by an AI system to leads on behalf of the client, for the purpose of qualifying project needs and booking quotation appointments. Clients are responsible for ensuring their own compliance with applicable telemarketing, texting, and consumer-protection laws relevant to their business and jurisdiction, and Booked2 will work with clients to configure messaging in a manner intended to support that compliance.
All website designs, ad creative, copy, and systems built by Booked2 as part of the Never Miss Growth plan become usable by the client for the duration of their active subscription. Underlying templates, frameworks, and proprietary AI workflows remain the property of Booked2. Upon cancellation, clients may retain and continue to use website content created specifically for their business, subject to a separate written agreement if applicable.
While we design our Services to improve lead volume, response speed, and booking rates, actual results depend on many factors outside our control, including market conditions, competition, service area, pricing, and the client's own sales process. We do not guarantee a specific number of leads, bookings, or jobs closed.
To the fullest extent permitted by law, Booked2 will not be liable for indirect, incidental, special, or consequential damages arising from use of our Services. Our total liability for any claim relating to the Services will not exceed the fees paid by the client in the three months preceding the claim.
We may suspend or terminate access to our Services for non-payment, misuse, or violation of these Terms, with reasonable notice where practicable.
We may update these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the jurisdiction in which Booked2 is registered to do business, without regard to conflict-of-law principles.
Questions about these Terms can be sent to info@booked2.com or (448) 413-9998.